Today, 80% of businesses believe they deliver excellent customer satisfaction. In reality, only 8% of customers feel that way about those same companies. To start down the path to making reality meet expectation, support organizations must start measuring their customer service experiences. In today’s competitive business environment, high customer satisfaction often means the difference between customers happily buying from you again, and shopping around at competitors the next time they have to. While many business leaders know the importance of the customer experience – there is a massive divide between what they believe they deliver, and reality.
VANRA CRM, the name itself suggests, complete CRM software is originally designed to help businesses build and maintain relationships with new and existing customers for the Customer Satisfaction.
Today, however, VANRA CRM software has evolved from a simple contact management system into a robust tool that lets you manage sales, marketing, point-of-sale (POS), accounting, vendor and other types of operational data, all in one easily accessible solution. From a growth standpoint, VANRA CRM is used to find leads, follow up with prospects and nurture them through the sales pipeline.
VANRA CRM is also used to maintain customer loyalty by storing key information to boost sales - for instance, by personalizing the experience and providing excellent customer support. Although there are many solutions that can do this for businesses, the beauty of VANRA CRM software is that it can accomplish these tasks automatically, using just one solution. It can also integrate data from other areas of your business without any additional work.
As a whole, VANRA CRM software gives you and your sales teams all the tools necessary to grow your business in a central hub with the least amount of work possible. VANRA CRM can make your life as a business owner much easier, while also helping your sales team get the job done in a more efficient and streamlined way. Although nearly all businesses can benefit from VANRA CRM software, it's not for everyone. The advantages that come with a VANRA CRM platform can be endless.